GENERAL ACCOMMODATION TERMS AND CONDITIONS

Payment in full is required to secure and confirm an accommodation booking and acknowledges acceptance of the terms and conditions below.

  1. Check in time: from 1400. Early check-in time is available by prior arrangement only.

  2. Check-out time:  by 1000. Late check-out is available by prior arrangement only.

  3. Cancellation Policy:  Accommodation bookings may cancel free of charge up to 14 days prior to arrival and receive a full refund.  This policy does not apply to events such as Weddings, Functions or Retreats.

  4. Bookings affected by Covid-19 restrictions may be moved to a more suitable date but are non-refundable outside the conditions listed above.

 

We appreciate most guests will respect our beautiful property, however, please observe the following restrictions:

  • Number of guests within each chalet shall not exceed that agreed upon in the booking confirmation.

  • No tents, swags, caravans or recreational vehicles are permitted on the property.

  • The price charged is for domestic use only and not commercial. Accordingly, this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, damage to property, etc. Use contrary to this may result in a request to cover any additional costs.

  • Please leave the property neat and tidy, in a similar state to its condition on arrival.   Dishes must be cleaned and put away.  BBQs must be cleaned after use.

  • Disturbance to neighbouring chalets, including excessive noise, is prohibited and may result in termination of chalet rental.

  • Parents are reminded we have two large dams on the property, therefore, children must remain supervised at all times.

  • All chalets and the Lodge are strictly non-smoking.  Ashtrays are provided for outdoor use only. A $50 charge will be incurred if cigarette butts are left lying in garden beds or paved areas. Please note, mulch and bush areas are highly flammable. Please act responsibly to protect our local flora and fauna.

  • One bag of firewood will be provided at each chalet for indoor only use during your stay (pending fire seasonal and restrictions).  Further bags can be purchased from the main office for $20 per bag.  EFTPOS available.

  • Pets are not permitted on the property due to the abundance of local wildlife.

  • Damage and Breakages: All guests are required to act responsibly during their stay.

  • Theft and Loss: Noble River Estate takes no responsibility for guest’s personal property during their stay.

  • Maintenance and general repairs: Any maintenance issues are to be referred to the caretakers immediately.

  • Hazards: Guests are to be aware of the hazards associated with the rental short-term accommodation including, but not limited to:

    • Slipping hazards associated with internal and external wet areas such as bathrooms, tiled outdoor areas, decking and stairs.

    • Tripping hazards associated with stairs.

    • Hazards associated with bringing electrical appliances in contact with water

    • Natural gas hazards associated with space heating, water heating and cooking appliances such as cook tops and barbecues.

    • Hazards associated with hot water from taps.

    • High temperature hazards associated with heaters, ovens, cook tops, scalding water.

    • Hazards associated with fireplaces and open fires.

    • Hazards associated with bush properties, including snakes and insect bites.

    • Other hazards normally seen in domestic households.

Noble River Estate does not assume any liability for loss, damage, injury or death to person or persons, or their personal property. Neither do they accept liability for any loss or damage caused by weather conditions, natural disasters, or other reasons beyond their control. With full knowledge of the above facts and warnings, the guest accepts and assumes all risks associated with the rental of this property.